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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shae Dixon

October 3, 2025

5  out of  5
rating by Shae Dixon
"I had a great experience with Marcus while inquiring about renters insurance! He was knowledgeable, patient, and explained the coverage in a way that was easy to understand. I especially appreciated learning how renters insurance could protect both my household and personal belongings, while also providing peace of mind with liability coverage. Overall, the process was clear and informative, and I feel confident about the benefits renters insurance can provide for me and my family."
We responded:
"Shae, Marcus is easily a life saver & a FORCE. Thank your for giving him his SHINE. "
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Michelle Fishburne

October 3, 2025

5  out of  5
rating by Michelle Fishburne
"Great, great service!! Everyone at this office has been wonderful -- smart, thoughtful, speedy, and responsive. They did a great job of getting me the coverage I needed and answering all my questions. Just yesterday, Antoinette went over the top to make sure everything was done perfectly for the certificate I needed to give to the DMV."
We responded:
"Michelle, I am glad to lead a team that knows how to get it done & WELL! Thank you for your vote of confidence!!! In a time where everything is going in every direction, we are proud to help life go right!"
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Natasha Johnson

September 29, 2025

5  out of  5
rating by Natasha Johnson
"I had the great joy of working with Marcus Weaver while assisting with a quote for my car and home. Marcus was very knowledgeable, helpful, and extremely friendly. It was a pleasure."
We responded:
"Marcus is vying for MVP in the Insurance & Financial Service Olympics! Glad you know that when life happens, Marcus will come through!"
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Demetria Luck

September 29, 2025

5  out of  5
rating by Demetria Luck
"Hello Ms.Edwards I just wanna let you know I am so appreciative of Antoinette She made my day, I had to get my payment in and I was so thankful for her, The system or something was not working really good. So Antoinette manually put my payment in I was very thankful . We wasn’t sure what was going on with the system if it took or not !! So Antoinette followed up the very next day to let me know that my payment went through and I was so happy. I just want you to know you got the best staff in the world and I appreciate Ms.Antoinette Customer Service which was so off the chain. She represents State Farm and you the boss lady very, very, very well. Thanks, Ms.Nicole for having Ms.Antonette as your representative she’s Triple AAA & 101% customer service representative of State Farm And I will have it no other way Thanks, Antoinette💕"
We responded:
"Ms. Luck, Antionette is a Leading Sales person who values the customer service experience. Life is an adventure for sure. We are glad to be your guide!"
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Ashley Harris

September 26, 2025

5  out of  5
rating by Ashley Harris
"Ms.Nicole again you were a joy to work with. She walked me thru the process with such confidence and a beautiful spirit. Thank you again .."
We responded:
"Ashley, glad we were able to connect. We will help you through all life changes given the opportunity. Just call!!"
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Leon Wells

September 26, 2025

5  out of  5
rating by Leon Wells
"I had some concerns today about my auto policy and I was fortunate enough to speak with Ms Antoinette whom, stated she would look into the matter and call me back shortly. And yes she did exactly what she said 👏 she would do and provided even more clarity. Ms Antoinette professionalism and courtesy was above board. Thank you sincerely Leon Wells 🙏"
We responded:
"Mr. Wells, I am glad that Antionette was able to show off her very exacting Customer Service Skills! She is about making life go right! "
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Chanc Davis

September 23, 2025

5  out of  5
rating by Chanc Davis
"Marcus was very understanding and patient! He did a very great job!"
We responded:
"Chanc, Thanks so much for giving Marcus his due! He makes a habit of being thorough for our customers. Like a Good Neighbor !!!"
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Claude Harriott

September 5, 2025

5  out of  5
rating by Claude Harriott
"Great person doing Great work for our community. Thank you"
We responded:
"Thank you, Claude for your Support!! Takes one to know one :-) !! "
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Carol

August 13, 2025

5  out of  5
rating by Carol
"If you are shopping for auto or renters insurance, I highly recommend State Farm through Nicole Edwards. Nicole, and office representative Roy, provide excellent customer service. They are quick to answer questions and are extremely supportive."
We responded:
"Carol, We appreciate your VOTE of confidence in our ability to protect your needs and provide a response to any questions. We know there is power in knowing and protection in communicating. We are fortunate to have the ability to assist!!!! Thank you!"
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Tashalyn Owens

July 25, 2025

5  out of  5
rating by Tashalyn Owens
"Super happy to have Marcus on the team. Very Knowledgeable about insurance and speak regular people lingo. Wouldn’t be a mistake to bring your business here."
We responded:
"Tashalyn, LOVE your feedback. THANK YOU for the shoutout and for highlighting Marcus' starpower as one of our STAR PLAYERS. "
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Jeffery Smith

July 24, 2025

5  out of  5
rating by Jeffery Smith
"Thanks a bunch! Marcus Weaver was very helpful and transparent 5 stars"
We responded:
"Jeffery! Marcus is the definition of the perfect ASSIST! **We are glad to help.**"
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Cai Charley

July 21, 2025

5  out of  5
rating by Cai Charley
"Roy Guzman responded quickly to my request for a quote for renters insurance for my college student. Mr. Guzman is professional and efficient."
We responded:
"Cai! Thank you for giving Roy a spotlight. He is often very helpful and somehow still unsung! I appreciate your feedback and look forward to us continuing to deliver Good Neighbor service. "
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M Stacy Brown

July 14, 2025

5  out of  5
rating by M Stacy Brown
"Marcus Weaver was excellent. He answered all my questions and ensured all my coverages were up to date including additional coverage for my pool and backyard. Our family appreciates the additional attention to detail."
We responded:
"Mr. Brown, Thank you for your feedback! Mr. Weaver loves being thorough as he assists and I am glad it truly shows. **We look forward to continuing that tradition. **"
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Frank Bradford

June 30, 2025

5  out of  5
rating by Frank Bradford
"Great with discussing State Farm insurance plans and how they may best fit. I’ve used Nicole for more than two years for my insurance needs."
We responded:
"Frank, Glad we are able to assist! It's my joy to be the nutty professor who helps folks navigate life's uncertain waters. It's a journey! Why not make it a fun & fruitful trip?"
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George Evans

June 3, 2025

5  out of  5
rating by George Evans
"Roy was professional and extremely helpful in assisting with writing our renter's insurance policy. I highly recommend this agency if you need assistance in D.C.!"
We responded:
"George, Thank you for giving Roy a SHOUT OUT! He is indeed a thorough Good Neighbor and we are proud to have him on our team! Glad we could come through with the assist!"
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Donna Burnett

May 16, 2025

5  out of  5
rating by Donna Burnett
"Jamin and Eldor at Nicole's office are extremely helpful and informative. I have been with State Farm for many years and highly recommend this office. May 15, 2025 Just had an update meeting with Nicole and she continues to be incredibly informative and knowledgeable and looks at what is in the customers best interest long term. Honestly, insurance is not something you want to think about daily and Nicole does a lot of that thinking for you in presenting policies and options available. I enjoy having conversations with her as she presents the information so clearly and then lets you make the decision as to the suitable for your personal situation. HIGHLY RECOMMEND!"
We responded:
"Donna there is no higher compliment than you knowing that we have consistently provided great service as a team & steered you from harm's way as life changes. LIKE A GOOD NEIGHBOR!!! :-)"
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Robert D

May 1, 2025

5  out of  5
rating by Robert D
"Nicole has been looking out for us and our needs for many years and we could not be happier with the extraordinary level of service we receive. In addition, Nicole is interested in and cares about what we have going on in our lives. Every conversation begins, not with a question of how State Farm is doing but how we are doing, and we always set aside enough time to catch up both personally and assess and evaluate our insurance needs. This kind of personal connection with Nicole has kept me as a loyal State Farm customer. I cannot say enough about her candor, her honesty, and her professionalism. Her character comes shining through in everything she does. Thank you Nicole!"
We responded:
"Robert, I think A LOT about life & about my customers. Recently, I have been reexamining the idea of "privilege". I can sincerely say that it is indeed a privilege to be the person and agency responsible for protecting you & your family- particularly because you value my efforts to do so. Proud to be your agent and your Good Neighbor! Thank you for the opportunity and for your story!"
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Rob Sowell

April 28, 2025

5  out of  5
rating by Rob Sowell
"Dope agent best I’ve worked with"
We responded:
"Real, honest customers like you are the reason why we do what we do! Thanks for having me! "
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Charlene Dorsey

April 8, 2025

5  out of  5
rating by Charlene Dorsey
"ROY is absolutely 💯 the Best! He customer service and knowledge is greatly! I highly recommend this office to anyone looking for insurance!"
We responded:
"Thank you Ms. Dorsey! Roy is the KING of the office. He cares and is more dedicated than many customers realize. I appreciate you recognizing his skill & commitment!!"
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Brittany Anthony

March 21, 2025

5  out of  5
rating by Brittany Anthony
"Nicole and her staff are literal angels. They know about every cost savings strategy and go above and beyond to make sure you’re getting the max savings. They’re also just lovely, warm, and empathetic humans who genuinely care about the wellbeing of their customers. And in these uncertain economic times, I love that my business is going to a minority woman-run business."
We responded:
"Brittany! We are here to assist those in service to our local community & our country- Like a Good Neighbor!!"
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YuNG_ MuLa

March 21, 2025

5  out of  5
rating by YuNG_ MuLa
"Very helpful!!!!!!!"
We responded:
"Thank you for allowing us to assist!!"
Profile photo of Fatima Silimana

Fatima Silimana

February 7, 2025

5  out of  5
rating by Fatima Silimana
"Nicole is such an amazingggg agent!!. I must say it was an outstanding experience. From the moment I walked into the office, I was greeted with a warm welcome and a friendly smile. She takes the time to listen to your insurance needs and provide tailored solutions that fit your situation perfectly."
We responded:
"Fatima, Thank you! I have to say, it is rare that we meet in person anymore. It feels like a celebration! Getting your life needs can feel like a 2nd job. We just want it to be something to look forward to instead of another hurdle! We are here to assist in scoring valued coverage - Like a Good neighbor!"
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Mena Cooper

February 7, 2025

5  out of  5
rating by Mena Cooper
"Nicole Edwards is an excellent insurance agent and i love working with her!"
We responded:
"Mena! Thank you for allowing us to help life go right by being "The Coupon who Calls". Adding value and saving you money is what we LOVE to do for our customers!!"
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Patricia Farmer

January 23, 2025

5  out of  5
rating by Patricia Farmer
"Good conversation"
We responded:
"Thank you for making time for our review, Ms. Farmer. Lots of customers find it helpful even if they have been with us for years! ***It is my joy. ***"
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Niki

September 28, 2024

5  out of  5
rating by Niki
"Love this agency! Nicole is a phenomenal agent and her team is simply amazing!"
We responded:
"Thank you Niki! "